Story

The Shower Device

Our customer came to us to discuss and try to find a solution for their issue. Now, over 10 years later, we are still applying a similar but improved solution as we did from the beginning and the customer's headache is gone.

What we did

We investigated how to set up an efficient production with quality control and at the same time, we re-sourced the components using our audited supplier base. We implemented the solution and reduced the customers total cost of ownership for the Shower Device.

Challenges

The customer felt a lot of frustration. They spent too much time and energy on one single product.

The product, a shower device, had many different articles that they sourced and purchased from different suppliers and then assembled in-house at the customer’s production.

They never really achieved efficiency in their own assembly for this part and instead of focusing on their core business they spent a lot of time on their internal processes and solving problems. It was truly a headache for them.

Approach

Bufab sourced from the right supplier given the quality and price conditions and secured an efficient assembly line with full quality controls both for each inbound part as well as the final product.

We also packaged and delivered the part in the customer’s own branded box.

Outcomes

Customer benefits after moving the assembly of the Shower Device to Bufab:

One part instead of 15
One supplier instead of 11
Reduced tied-up capital
Freed up space in production
Direct cost savings
Possibility to focus on their core business

Now, over 10 years later, we are still applying a similar but improved solution as we did from the beginning and the customer's headache is gone.