Customer Case - engcon
engcon
engcon is a world-leading manufacturer of tiltrotators and associated attachments that enhance excavators' efficiency, flexibility, profitability, safety, and sustainability. It transforms the excavator into a tool carrier that can replace other machines.
We've seen Bufab go above and beyond with their proactive approach and sincere commitment to improving our daily operations. Their transparency and experience with warehouse and production moves made it easier for me.
About our cooperation
Bufab has closely monitored engcon for years, gathering extensive information and staying updated. This ambitious work has resulted in a successful collaboration. Decisive factors in the collaboration are Bufab's flexibility, ambitious sustainability work and ability to deliver the same thing to multiple sites.
Challenge
engcon faced several issues with their C-parts supply chain setup, including inflexible delivery schedules, lack of service, and logistical inefficiencies. In addition, sustainability issues, especially CBAM, were important to Engcon's senior management and needed to be addressed.
Approach
Bufab conducted on-site visits and engaged with stakeholders, including warehouse staff, logistics personnel, production managers, and purchasing teams. Bufab asked strategic questions to gain a detailed understanding of engcon's situation and needs. The valuable insights formed the basis for future solutions.
Bufab shared success stories of other clients who transitioned to Bufab, demonstrating the customer value. Examples included sustainability concerns and best practices for transferring production processes abroad. This comprehensive approach built trust and reliability.
Result
Transitions were implemented smoothly, and Bufab's proactive total cost reduction suggestions were appreciated.
The deepened cooperation and understanding between engcon and Bufab have resulted in successful expansions and expansion plans for the joint business, addressing challenges, and ensuring a prosperous partnership.